Term of the day: “stealth information fluency”

What James Rettig means with stealth information fluency is, roughly, informing library users (or students, in his words) about the library resources and catalog in addition to trustworthy resources online (presumably non-library ones) by using modern interactive tools and library systems.
What he’s basically advocating is user instruction that takes into account the changing times (new [...]

Read Full Post »

To be or not to be – and what to be?

On Tuesday in Interpersonal Communication class we had a very interesting discussion about what to call the people who visit libraries. Are they customers, patrons, users, or something else? Each term has pros and cons. I have noticed myself using the word user lately, thinking that it was the most neutral term I could come [...]

Read Full Post »